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By Michelle Hammond Thursday, 12 April 2012 For those who commute to work via bus or train, cold winter mornings are a harsh reality, with many bored travelers whipping out their smartphones to make the journey go quicker. However, normal … Continue reading
Posted in Business, Social MediaSusan’s Trip Overseas During the month of March, Susan jetted off overseas for a well earned holiday. It was a whirlwind around the world adventure kicking off in LA with the Hollywood sights and great shopping with that … Continue reading
Posted in StaffMany front line customer service staff (including business owners) waste opportunities when customers or prospects call. Here are some of the most common boo boos – are you or any of your staff guilty? 1. Sounding disinterested or irritated by … Continue reading
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